Privacy Statement

The Print Box Ltd understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, (“Our Site”) and as described in Parts 5 and 6, below, we do not collect personal data about you unless you contact us. Any personal data we do collect will only be used as permitted by law.

Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is deemed to occur upon your first use of Our Site OR is requested If you do not accept and agree with this Privacy Policy, you must stop using Our Site immediately.

  1. Information About Us

    Our Site is owned and operated by The Print Box Ltd, a Limited Company registered in England under company number 09003169. Registered address: 65 Market Street, Hednesford, Staffordshire. WS12 1AD. VAT number: 188 7468 39. Data Protection Officer: Sean Pearce, Director. Email address: Telephone number: 01902 791553.
    Postal address: Unit 1 Four Ashes Enterprise Centre, Latherford Close, Four Ashes, Wolverhampton. WV10 7BY.

  2. Policy Cover?

    This Privacy Policy applies only to your use of Our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.

  3. What Is Personal Data?

    Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.

    Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.

  4. What Are My Rights?

    Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:

    a) The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 10.

    b) The right to access the personal we hold about you. Part 9 will tell you how to do this.

    c) The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 10 to find out more.

    d) The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 10 to find out more.

    e) The right to restrict (i.e. prevent) the processing of your personal data.

    f) The right to object to us using your personal data for a particular purpose or purposes.

    g) The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.

    h) The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.

    i) Rights relating to automated decision-making and profiling. We do not use your personal data in this way.

    For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 10.

    It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.

    Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.

    If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office. We would welcome the opportunity to resolve your concerns ourselves however, so please contact us first, using the details in Part 10.

  5. What Personal Data Do You Collect and How?

    Subject to the following, we do not collect any personal data from you. We do not place cookies on your computer or device, nor do we use any other means of data collection.

    If you send us an email, we may collect your name, your email address, and any other information which you choose to give us. For the purposes of the Data Protection Legislation, We are the data controller responsible for such personal data.

  6. How Do You Use My Personal Data?

    If we do collect any personal data (i.e. if you contact us), it will be processed and stored securely, for no longer than is necessary in light of the reason(s) for which it was first collected. We will comply with our obligations and safeguard your rights under the Data Protection Legislation at all times. For more details on security see Part 7, below.

    As stated above, we do not generally collect any personal data, but if you contact us and we obtain your personal details from your email, we may use them to respond to your email.

    Any and all emails containing your personal data will be deleted no later than after the subject matter of your email has been resolved and no other personal data will be retained.

    We will not share any of your personal data with any third parties for any purposes other than storage on an email server.

  7. How and Where Do You Store My Data?

    We will only store your personal data in the UK. This means that it will be fully protected under the Data Protection Legislation.

    Personal data security is essential to us, and to protect personal data, we take the following measures:

    • limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality,

    • procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;

  8. 8. Do You Share My Personal Data?

    We will not share any of your personal data with any third parties for any purposes, subject to the following exceptions.

    If we sell, transfer, or merge parts of our business or assets, your personal data may be transferred to a third party. Any new owner of our business may continue to use your personal data in the same way that we have used it, as specified in this Privacy Policy (i.e. to communicate with you).

    In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.

  9. 9. How Can I Access My Personal Data?

    If you want to know what personal data we have about you, you can ask us for details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.

    All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 10.

    There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover our administrative costs in responding.

    We will respond to your subject access request within one month of receiving it. Normally, we aim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date we receive your request. You will be kept fully informed of our progress.

  10. 10. How Do I Contact You?

    To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details (for the attention of Sean Pearce):

    Email address:

    Telephone number: 01902 791553

    Postal Address: Unit 1 Four Ashes Enterprise Centre, Latherford Close, Four Ashes, Wolverhampton. WV10 7BY.

  11. 11. Changes to this Privacy Policy

    We may change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if we change our business in a way that affects personal data protection.

    Any changes will be immediately posted on Our Site and you will be deemed to have accepted the terms of the Privacy Policy on your first use of Our Site following the alterations. We recommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 18th November 2020.

Charity Work

We have been supporting GM Fundraising for over 10 years, here is their story

Established in 1996, GM Fundraising is now well on their way to raising £1,500,000. The majority of these efforts have been on behalf Hope House Children™s Hospices. Hope House provides palliative care for children with terminal conditions and support for their families, both on site and in their homes. Hope House receives only nominal support from the government, with over 95% of its £4 million annual operating costs being met by charitable donations and GM Fundraising is proud to be their largest single donor. The team of industry based, motivated volunteers, who run GM Fundraising, give their time freely and are committed to delivering the highest quality events whilst ensuring that every penny raised reaches the children and families at Hope House. We are best known for our spectacular Gala Dinners, annual Golf Days, Long-Distance Cycle Rides and Footy Fives competition, but we also have a number of smaller, niche events, which take place throughout the year too. There can be no more rewarding activity than supporting this charity whilst having a good time and the GM Fundraising team remain dedicated to putting "fun" into their fundraising efforts. Andy Goldsmith, Chief Executive of Hope House Children™s Hospices, says: "Without the important fundraising efforts of organisations such as GM Fundraising, we would not be able to make the same investment in the children and their families. GMF continue to make a real and valued difference to our organisation."


I have worked with Sean for well over ten years and have been consistently pleased with the print, customer service and above all the final quality of print delivered

Gary Morton

CEO Boing Boing Group

Over a period of years we have used The Print Box for anything from flyers to brochures, pop-up graphics to branded clothing. The prices are always competitive and we know we will get a reliable service, prompt delivery and good quality. Sean is professional and flexible when we need him to be, which is exactly what we want in a supply chain partner.
Dave Broxton

Managing Director, Bohle Ltd

We are delighted to use The Print Box for many of our printing needs. They are incredibly reliable and provide a prompt and quality service at a competitive price.

Alison Marsh

Hope House - Head of Fundraising